Shipping & Returns

 

Shipping

 

  • Where do you ship to?

    Currently, we deliver to all 50 states with plans to ship internationally very soon.
     
  • How do I get free shipping?
     
    We offer free ground shipping on all orders over $49.  Want it faster? You can upgrade your shipping for an incremental charge.
     
  • When will my order ship?

    Orders are processed within 2 business days.
     
  • Why can't I see my tracking information?
     
    We'll help you troubleshoot. Email us your confirmation number at customerservice@ivankatrump.com and we'll get right on it.
     
  • How do you determine shipping costs?
     
    We offer flat rate shipping for Expedited and 2 day Shipping no matter how much you put in your cart. 

     

    Returns and Exchanges

     

  • What is your return and exchange policy?

    We offer free returns on all unworn, unused merchandise within 30 days. Items marked Final Sale are not eligible for return or exchange.
     
  • How do I make a return or exchange?
     
    Please contact customerservice@ivankatrump.com with your order # in the subject line and your contact information in the body of the email.
     
  • What should I do if I've received the wrong product?

    Email us at customerservice@ivankatrump.com and we'll make it right.
     
  • My item arrived damaged. What do I do?

    Email us at customerservice@ivankatrump.com and we'll send you a replacement.
     
  • Do I have to pay for a return?

    Nope! We offer free returns.
     
  • Do you offer price adjustments?

    Yes! We're happy to honor a one-time price adjustment on full-price merchandise within 10 days of your order date. Just email us at customerservice@ivankatrump.com and we'll issue a refund credited to your original form of payment.